Identify Barriers. Evaluate Real Accessibility.
Accessibility testing reveals whether accessibility is not only intended.
But genuinely usable in practice.
Together with people who rely on assistive technologies or accessible design, we evaluate how well a digital product can be used in everyday situations.
The focus is not only on technical compliance or guidelines.
It is about real accessibility within the actual user experience.
Accessibility testing makes visible where people struggle, abandon processes, or cannot understand information sufficiently. This creates a concrete foundation for digital products that can be used without barriers.
When Does Accessibility Testing Make Sense?
Accessibility testing is particularly valuable when:
- Digital products need to be evaluated for accessibility
- Legal requirements must be fulfilled
- There is uncertainty about real usability barriers
- Existing accessibility measures should be reviewed
- Assistive technologies must be considered
- Accessibility issues in everyday usage should become visible
- Inclusive user experiences should be improved
- Digital services should become accessible to more people
The method is especially relevant for:
- Websites
- Apps
- Customer portals
- Self-service solutions
- E-commerce
- Enterprise software
- Public digital services
- Complex platforms
What Is Evaluated in Accessibility Testing?
During accessibility testing, we analyse aspects such as:
- Usability with assistive technologies
- Clarity of content and language
- Keyboard operability
- Orientation within processes
- Barriers in navigation and interaction
- Clarity of error messages
- Perceivability of visual content
- Usability barriers in real scenarios
We do not only evaluate technical accessibility criteria.
We focus primarily on the real user experience of different people.
Our Approach to Accessibility Testing
1. Define Objectives and Test Focus
Together, we define:
- Relevant target groups
- Usage contexts
- Accessibility requirements
- Critical processes
- Risks and research questions
This creates a test design that reflects real usage situations and different user needs.
2. Prepare the Test Environment
We develop:
- Realistic usage scenarios
- Concrete task definitions
- Test procedures
- Observation focus areas
- Accessibility-specific evaluation criteria
We can test:
- Websites
- Apps
- Platforms
- Prototypes
- Self-service solutions
- Complex B2B systems
3. Conduct Testing with Real Users
The tests are conducted together with people who rely on accessible design or assistive technologies.
We observe aspects such as:
- Interactions
- Comprehension issues
- Uncertainty
- Drop-offs
- Orientation
- Usability barriers
Depending on the objectives, we may include:
- Screen readers
- Keyboard navigation
- Zoom and magnification technologies
- Alternative input methods
- Different usage contexts
Tests can be conducted remotely or on-site.
4. Analyse Findings and Provide Recommendations
We identify:
- Concrete barriers within the usage context
- Interaction and comprehension problems
- Technical accessibility weaknesses
- Risks for different target groups
- Optimisation opportunities
We prioritise findings based on:
- Impact on usage
- Risk
- Frequency
- Regulatory relevance
- Business relevance
Your Input
For accessibility testing, we typically require:
- Access to the product or prototype
- Insight into target groups with specific accessibility needs
What You Receive
You receive:
- Observations from real usage situations
- Visible barriers in interaction and comprehension
- Concrete recommendations to improve accessibility in everyday product usage
- Prioritised recommendations for action
- Transparent decision-making foundations
- Insights into the real user experience
Why Accessibility Testing Matters Economically
Barriers prevent people from using digital products successfully.
Accessibility testing helps to:
- Identify real usability barriers early
- Reduce regulatory risks
- Lower support effort
- Improve clarity and usability
- Reach more people
- Strengthen trust and user satisfaction
Especially in complex applications, accessibility determines whether people can complete processes successfully or become excluded.
Frequently Asked Questions About Accessibility Testing
What Is Accessibility Testing?
Accessibility testing evaluates how accessible a digital product actually is for people with different needs.
Real usage situations are observed in order to identify concrete barriers.
What Is the Difference Between Accessibility Testing and Accessibility Consulting?
Accessibility consulting provides strategic and conceptual support for developing accessible products.
Accessibility testing specifically evaluates real usability and identifies concrete barriers within the product.
Are Only Technical Criteria Evaluated?
No.
In addition to technical requirements, the primary focus is the real user experience.
The key question is whether people can genuinely understand and successfully use a product.
Which Assistive Technologies Are Considered?
Depending on the target group and objectives, this may include:
- Screen readers
- Keyboard navigation
- Zoom and magnification technologies
- Alternative input methods
When Should Accessibility Testing Be Conducted?
Ideally early and regularly throughout the development process.
This helps identify barriers early and reduces later adaptation costs.
Related Methods
- Accessibility Consulting
- Usability Testing
- Inclusive Design
- UX Audit
- Heuristic Evaluation
- Accessibility Review
Good accessibility is not created through checklists alone.
It is created through understanding real usage.
We support teams in making digital products more accessible and understandable. Through structured accessibility testing, real usage situations, and clear practical recommendations.