User Training
Description
User training helps users to use new functions or systems confidently and competently. Instead of simply explaining functions, we show how the product can be used in everyday life – in an understandable way, step by step, and with a focus on typical initial hurdles. To this end, we develop training materials or accompanying documentation that provide guidance and facilitate the transition without overwhelming users.
Your input
- Insight into who will be working with the system and what previous experience is available
- Clarification of the form in which support should be offered (e.g. guide, video, brief information)
Our result:
- Training material or documentation that reduces barriers to use
- Clearly structured content that makes it easier to get started and provides security
- Basis for independent use without constant support
UT
